NorthStar Society Co. Terms of Service

Last Updated: September 2026

Welcome to NorthStar Society Co. These Terms of Service govern your use of our website, online store, products, services, and related features.

Throughout these Terms, “NorthStar Society Co.,” “we,” “us,” and “our” refer to NorthStar Society Co. By visiting our website, browsing our store, creating an account, or purchasing a product, you agree to be bound by these Terms of Service and any policies referenced within them.

Please read these Terms carefully before using our website or placing an order.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian to use this website where required by law.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You may not transmit viruses, malicious code, or other material intended to disrupt, damage, or interfere with our website, systems, services, or other users.

A violation of these Terms may result in suspension or termination of access to our services.

2. General Conditions

We reserve the right to refuse service, cancel transactions, limit quantities, or restrict access to our website when reasonably necessary, including in cases involving suspected fraud, abuse, pricing errors, unauthorized resale, unlawful activity, or violations of these Terms.

We may modify, suspend, or discontinue any portion of the website or our services at any time.

Product availability, pricing, promotions, and other website content may change without notice.

3. Products and Services

NorthStar Society Co. offers a curated selection of lifestyle products and original NorthStar Society Co. merchandise.

Some products may be manufactured, stored, shipped, or fulfilled by third-party suppliers or fulfillment partners.

We make reasonable efforts to display product descriptions, dimensions, materials, colors, photographs, and other details accurately. However, colors and appearance may vary slightly due to manufacturing differences, lighting, photography, screen settings, or other factors.

We do not guarantee that every product will remain continuously available.

We reserve the right to discontinue products, modify product specifications, or limit available quantities at any time.

4. Product Availability

Some merchandise may be supplied or fulfilled by independent third-party partners.

Inventory levels can change without notice. An item shown as available at the time an order is placed may occasionally become unavailable before fulfillment.

If we are unable to fulfill an item, we may:

• Offer a comparable replacement when appropriate and with your approval

• Cancel the affected item

• Issue a refund for the unavailable item

• Contact you to discuss available options

We will not substitute a materially different product without your consent.

5. Pricing

Prices are displayed in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time without notice.

Prices shown at checkout are the prices applicable to that transaction, subject to correction of obvious errors.

If a product is listed at an incorrect price because of a typographical, technical, supplier, or system error, we reserve the right to cancel the affected order and issue a full refund.

Discounts, promotional offers, and coupon codes may be subject to additional terms, expiration dates, product exclusions, or usage limits.

6. Orders

Submitting an order does not guarantee acceptance.

An order is considered accepted when it has been successfully processed for fulfillment.

We reserve the right to refuse or cancel an order for reasons including:

• Suspected fraud or unauthorized payment

• Pricing or product-information errors

• Product unavailability

• Violation of purchase limits

• Suspected unauthorized resale

• Inability to verify billing or shipping information

• Violation of these Terms

If payment has already been collected for a canceled order, the applicable amount will be refunded to the original payment method.

7. Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible at sales@northstarsocietyco.com.

Some orders are automatically transmitted to our fulfillment partners shortly after purchase. Customized, personalized, or print-on-demand products may enter production quickly.

As a result, we cannot guarantee that an order can be changed or canceled after it has entered processing or production.

8. Shipping and Delivery

Shipping estimates are provided in good faith and are not guaranteed unless expressly stated otherwise.

Because products may be fulfilled by different suppliers or fulfillment partners, a single order may arrive in multiple shipments.

Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing, supplier delays, address errors, or other transportation disruptions.

Customers are responsible for providing complete and accurate shipping information.

Additional shipping terms are described in our Shipping Policy.

9. Returns and Refunds

Returns, exchanges, refunds, damaged items, defective merchandise, and final-sale items are governed by our Return & Refund Policy.

By purchasing from NorthStar Society Co., you agree to the return and refund terms applicable to the products in your order.

10. Personalized, Custom, and Print-on-Demand Products

Certain NorthStar Society Co. products may be created specifically after an order is placed.

Customized, personalized, or print-on-demand products may not be eligible for return or cancellation simply because of a change of mind.

If such a product arrives damaged, defective, incorrectly produced, or materially different from the product ordered, please contact us so we can evaluate the issue.

11. Taxes

Applicable sales tax and other transaction taxes may be calculated and collected at checkout based on the order, customer location, and applicable law.

Customers are responsible for any taxes, duties, customs charges, import fees, or similar charges that are not collected at checkout when such charges are legally imposed on the recipient.

12. Payments

We may accept payments through Shopify Payments and other approved payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment processing may be subject to the separate terms, privacy practices, and security procedures of the applicable payment provider.

We do not guarantee that every payment method will remain available at all times.

13. Promotions and Discount Codes

Promotional codes and discounts:

• May have expiration dates

• May exclude certain products

• May be limited to one use per customer or order

• May not be combined unless expressly permitted

• Have no cash value

• May be modified or discontinued where permitted by law

Abuse or unauthorized distribution of promotional offers may result in cancellation of the discount or affected order.

14. Gift Cards

Gift cards, if offered, are subject to any additional terms disclosed at the time of purchase.

Gift cards are not redeemable for cash except where required by law.

Lost or stolen gift cards may not be replaceable unless sufficient proof of purchase and ownership is provided.

15. Accuracy of Information

We make reasonable efforts to keep information on our website current and accurate.

However, information may occasionally contain typographical errors, inaccuracies, omissions, or outdated information relating to:

• Product descriptions

• Pricing

• Promotions

• Shipping charges

• Transit times

• Availability

• Product specifications

We reserve the right to correct errors and update information at any time.

16. Third-Party Services and Fulfillment Partners

Our website and business operations may rely on third-party service providers, including:

• Shopify

• Payment processors

• Shipping carriers

• Product suppliers

• Manufacturers

• Print-on-demand providers

• Fulfillment partners

• Analytics providers

• Marketing and communications services

These third parties may have their own terms and privacy policies.

NorthStar Society Co. is not responsible for the independent acts or omissions of third parties except to the extent required by applicable law.

Nothing in this section limits our obligations to customers under applicable consumer-protection laws.

17. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, security, accuracy, policies, or practices of third-party websites.

Accessing third-party websites is at your own discretion and risk.

18. Intellectual Property

Unless otherwise stated, the content of the NorthStar Society Co. website, including logos, brand marks, graphics, photographs, text, designs, product artwork, page layouts, and other original materials, is owned by or licensed to NorthStar Society Co. and is protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, publish, sell, license, or commercially exploit our intellectual property without prior written permission.

The names, logos, graphics, artwork, and designs associated with NorthStar Society Co. and affiliated NorthStar brands may not be used in a manner that suggests endorsement, affiliation, or authorization without written permission.

19. User Comments, Reviews, and Submissions

If you submit a product review, photograph, comment, suggestion, feedback, or other content to us, you represent that:

• You have the right to submit the content

• The content is truthful to the best of your knowledge

• The content does not infringe another party’s rights

• The content is not unlawful, threatening, defamatory, obscene, deceptive, or malicious

Where permitted by law, you grant NorthStar Society Co. a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share submitted content for operating, improving, and promoting our business.

We reserve the right to moderate or remove content that violates these Terms.

20. Prohibited Uses

You may not use our website or services:

• For unlawful purposes

• To violate applicable laws or regulations

• To infringe intellectual-property rights

• To harass, threaten, abuse, or discriminate against others

• To submit false or misleading information

• To distribute malware or malicious code

• To collect information about others unlawfully

• To interfere with website security or functionality

• To engage in automated scraping, crawling, or data extraction except as permitted by law or authorized by us

• To circumvent purchase limitations, security measures, or access restrictions

• To engage in fraudulent transactions

We reserve the right to restrict or terminate access for prohibited conduct.

21. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that the website will always operate uninterrupted or error-free.

Nothing in these Terms excludes warranties, guarantees, remedies, or consumer rights that cannot legally be excluded or limited.

22. Limitation of Liability

To the fullest extent permitted by law, NorthStar Society Co. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or products purchased through it.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

This section does not limit rights or remedies that consumers are entitled to under applicable law.

23. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless NorthStar Society Co. from claims, liabilities, damages, losses, and reasonable costs arising from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.

24. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in effect.

25. Waiver

Failure by NorthStar Society Co. to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

26. Changes to These Terms

We may update these Terms periodically.

The current version will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

27. Governing Law

These Terms and any transaction with NorthStar Society Co. will be governed by the laws of the State of Ohio, without regard to conflict-of-law principles, except where applicable consumer-protection law requires otherwise.

Nothing in this section limits any rights a consumer may have under the mandatory laws of their place of residence.

28. Contact Information

Questions regarding these Terms of Service may be directed to:

NorthStar Society Co.
Email: sales@northstarsocietyco.com
Website: northstarsocietyco.com
Location: Ohio, United States